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Inbox: Receiving Messages

Tagged with receive, inbox
by Paddy Green
in Documentation

24-Oct-2014 00:00

There are lots of ways to get messages from your customers in TextGoto - in fact, you have one already! When you registered your account you were assigned a FREE keyword, which allows you to receive messages on our shared shortcode of 61216. Say for example you were assigned the keyword of "SMS1" - that means that any messages beginning with that keyword that are sent to 61216 will be waiting for you in your inbox on the portal. But your free keyword isn't the only way you can receive messages. Let's look at some other options...

Shared Keyword

You can request a different keyword on our shared shortcode, so for example if you run a coffee shop you could request the keyword "COFFEE". In this case, you would then receive any messages beginning with the keyword "COFFEE" sent to 61216.

Shared keyword shortcodes cost just £25 a month.

Virtual Mobile Number

We can set up a Virtual Mobile Number (VMN) for you, which looks just like an ordinary mobile number. The advantage to a VMN is that you get all messages that are sent to that number, regardless of the keyword of the message. This means you can set up different options for every possible keyword you can think of for that one number, creating limitless mobile campaign options.

VMNs cost just £25 a month, with an initial £50 setup fee.

Keyword On Shared VMN

If you're on a tighter budget, or the keyword you want isn't available on our shared shortcode, you could get a keyword on a shared VMN - this works exactly like a keyword on our shared shortcode, but on a VMN. What could be easier?

This option costs £10 a month, with no setup fees.

Whatever method you choose to receive messages, TextGoto provides lots of ways you can use those incoming messages, including:

  • Automatic reply
  • Forward messages to email
  • Forward messages to mobile phone
  • Add incoming numbers to suppression list
  • Add incoming numbers to send list
  • Forward messages to an API

You can set these options separately for each inbox in your account, and if you have your own VMN you can create inboxes with independent options for keywords you define.