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How To Respond To A SAR

by Adam Brogden
in Blog

16-Aug-2019 12:33

Subject Access Requests are dangerous things! On the one hand you must respond to the SAR promptly and provide all the information necessary. On the other hand they can become completely debilitating for organisations that receive lots of SARs. The ICO provides lots of advice about SARs and your GDPR pack includes a SAR policy and set of response forms - you should take a look at this document before you actually need to. Here are a few tips:

  1. You have to respond in 30 days - don’t miss this deadline

  2. SAR responses are usually free, there are some exceptions but not many

  3. You don't actually have to provide all the information the data subject requests - SARs but not be excessive or malicious

  4. You must confirm the identity of the person before you reply

  5. You can seek clarification on exactly what the person wants before spending hours/days collating everything

The regulations are pretty complicated but you really must take the time to understand these. Take a look at your SAR document now in your account and call if you have any questions.

Good luck all.

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