You are not currently logged in
Log In | Register

You Can Now Use TextGoto With Slack!

Tagged with slack, integration, textgoto for teams, sme, business tools, teams, workspace, workflow, workflow management
by Paddy Green
in Blog

31-Jan-2019 11:09
We're always working to find new and innovative ways for you to use TextGoto, and we're very pleased to announce that we've added a new integration to Slack - the TextGoto Slackbot!
What's Slack?

If your organisation already uses Slack, then you're already well aware of the advantages, so you can jump straight to the integration documentation to see how Slack and TectGoto fit together. If you don't know what Slack is, then read on...

Slack is a cloud-based set of proprietary team collaboration tools and services, founded by Stewart Butterfield. Slack began as an internal tool used by his company, Tiny Speck, in the development of Glitch, a now defunct online game. The name is an acronym for "Searchable Log of All Conversation and Knowledge".

So, you can use Slack to allow your team to communicate internally, keeping everyone informed and in the loop. Private messages can be sent between members and "channels" group public/team/project messages together into conversation threads. In simple terms, you could think of it as a private facebook to help your team communicate and get things done.

So Where Does TextGoto Come In?

An important part of what makes Slack work for businesses is that many other products can integrate it, both receving and sending information to Slack workspaces. We've built an integration to Slack into TextGoto that means you can:

  • Send TextGoto credit/tariff alert notifications to Slack
  • Inform a Slack channel when there is an issue with a TextGoto send or upload
  • Forward SMS received on any of your TextGoto inboxes to a Slack channel of your choice
  • Send quick SMS messages directly from your Slack workspace, just by asking the TextGoto bot
  • Query account information about scheduled sends and current balance without leaving your workflow
How Do I Start Using This?

If you don't have Slack yet, that's where you need to start - just go to Slack and register a free workspace, then follow these instructions to link TextGoto to it.

Example Use Case

Jolly Hollibobs Ltd want to run a promotion to encourage people to take more holidays at their exclusive resort in Latvia, and know that if they respond to leads within ten minutes they have a hugely increased chance of making a sale.

They set up an incoming shortcode trigger of "HOLIDAY" on our shortcode route (see receiving messages on TextGoto) and then linked it directly to their Slack account. They set the Inbox Settings on their new shortcode to send an immediate reply thanking the customer for getting in touch, and telling them that they will receive a call from a representative shortly.

They also set up their TextGoto inbox to forward to their #leads channel on Slack. As soon as a message was received, all of the representatives received a notification and could respond to the received message thread to take ownership before calling the prospect immediately.

Responsive teams make for more sales, and Jolly Hollibobs Ltd just increased their chances of making those sales!

We're always happy to hear ideas and suggestions for any part of TextGoto, so feel free to let us know if there's something you'd like to see added to our Slack integration!
Textgoto is a UK based text marketing SMS aggregator offering the lowest cost SMS, with the highest quality and best text delivery rates. We design, develop and support our own unique advanced SMS platform, offering the most sophisticated SMS campaign management and text message data handling functionality available.

Our bulk text marketing platform offers full SMS API integration, unlimited SMS throughput, and response management functions.

Based in the North West UK we are easy to contact and always willing to help. Our team is made up of seasoned text developers, experienced SMS campaign managers, and cool operations managers. Together we have all the skills and experience you need to run your amazing SMS campaigns. Call us today on 01772217800 or just click the button below to register a free account today

Try us for free now