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SMS: Long Messages

Tagged with long messages, 160 characters, merge
by Paddy Green
in Documentation

29-May-2015 14:48

You can do a lot with 160 characters, but sometimes you want to send a text message with a little more information in it. TextGoto supports long messages up to 612 characters long.

Charges For Long Messages

Long messages are charged as if they were multiple messages, depending on the length. For a message under 160 characters, you will be charged for one message. For a message OVER 160 characters, you will be charged one message per 153 characters. This is because the SMS protocol uses seven invisible characters to join the messages together. So, if you send a message of 200 characters, you will be charged for 2 messages.

  • 1-160 characters: 1 message
  • 161-306 characters: 2 messages
  • 307-459 characters: 3 messages
  • 460-612 characters: 4 messages
Long Messages And Merges

You should consider how the mail merged fields will affect the length of your message when using Mail Merge. Since the fields being inserted can be of variable lengths, messages can be generated that exceed the 160 character baseline. Depending on the tariff that you are on, you will be given options for messages that exceed the 160 character limit.

The options available (depending on tariff) are:

  • Send Them AnywayThis will send messages that are greater than 160 characters and you'll be charged as above (Premium only)
  • Do Not SendAny messages that exceed 160 characters will not be sent, and you will not be charged for them
  • Truncate to 160 Characters: This will truncate the message from the end of the message to the 160th character
  • Use Blank Metadata: This will omit the merge field (e.g. "Hi [NAME], this is a sample message" will be sent as "Hi, this is a sample message")