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Privacy Policy

Everything You Need To Know

We collect certain information or data about you when you use our sites and services. This includes:

  • Account creation information including name, address, email, mobile number, and other details required to manage your account
  • Message content, number lists, and other information associated with the use of this service
  • Questions, queries or feedback you leave by email or on the online chat support tool
  • Your IP address, and details of which version of browser you used
  • Information on how you use the site, using cookies and page tagging techniques to help us improve the website
  • Details to allow you to access these services and transactions, eg an email address, user name, password, and other information

We can't personally identify you using your data.

Where your data is stored

We store your data on our secure servers in the UK. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers. By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can't 100% guarantee the security of your data. Any data you transmit is at your own risk. We have procedures and security features in place to try and keep your data secure once we receive it. We won't share your information with any other organizations for marketing, market research or commercial purposes, and we don't pass on your details to other websites. Payment transactions are always encrypted.

Communications

As a registered user, we will from time to time send you email and/or SMS communications regarding Textgoto or related services. We will also send emails/SMS from within the system concerning your account. You can opt out of these communications by selecting unsubscribe in the emails, or replying STOP to an SMS, or simply contact us directly.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other government departments for legal reasons.

Your rights

You can find out what information we hold on you and ask us not to use any of the information we collect. Just contact us and we will answer any questions. You will need to pass a series of security questions to confirm your identity.

This privacy policy only applies to this website, and doesn't cover other services and transactions that we link to. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.